Tour guide

Regional guide

National guide

Professional "GIR" (regional guide/interpreter) card
"GIR" degree
"BTS" degree in tourism or DGIR degree for Bac + 2 year levels

Holder of a professional "GIN" (national guide-interpreter) card
"GIN" degree (Bac + 3 years)
One year studies after a "BTS degree in Tourism or a "DEUG"
degree in Art History.
University degree in archeology, cultural mediation or
communication

Knowledge

Fluency in 2 or 3 foreign languages
Knowledge of history or art history
Well-rounded cultural knowledge

Qualities

Educational and group animation skills
Physical and psychological resistance
Accessible
Sense of curiosity and a good memory
Sense of humour, discretion

Calm, smiling, polite
Relates well to others
Respects time schedules
Responsible, thorough
Good listener

Job summary

Abilities

Ensure clients' satisfaction
Propose activities and create atmosphere
Offer a warm welcome and an impeccable manner
Adapt to each specific group and catch the audience's interest

Group-leadership
Capacity to animate a group and create a friendly
atmosphere
Have a welcoming attitude (impeccable grooming, smile)

Conduct visits on a regional or national level
Prepare visits
Conduct visits
Make visits attractive
Adapt visits to the group's level, respect time schedules

Ability to answer specific questions
Be able to write documents to enhance the visit
Research information on the destination before the visit
Captivate the audience
Share your knowledge with the audience by adapting
to their level

Guarantee the clients' security
Assist groups during travel
Deal with problems, take the necessary decisions
and reassure the group
Maintain an active collaboration with Paysdoc.com agency as
well as with the purchaser of services

Help clients by taking appropriate decisions, and explaining
them to the group
Anticipate problems
Manage emergency situations (quick thinking, flexibility,
diplomacy and courtesy)

Manage logistics
Verify the contracts passed with the purchaser of services
Take care of formalities that the clients need to accomplish
Cope with any change of program

Solve logistics problems (procure authorisations, find
toilets…)
Verify the contracts signed with the purchaser of services
(verify reservation status)
Driver's license
Assist the clients in their everyday needs (medication, etc.)